Online Shopping in 2019 from the Pitney Bowes Online Shopping Study

Free shipping remains the number one loyaltly driver an online retailer can offer consumers. In fact, when given the choice between “free” shipping or “fast” shipping” 80% of consumers choose “free.” The 2019 Pitney Bowes Online Shopping Study captures evolving trends, preferences and expectations of online shoppers in the US and around the world. For more trends and to learn more visit

online shopping,holiday shopping,holiday online shopping,online shopping trends,online shoppers,pitney bowes,online shopping study,free shipping,fast shipping,online retail,etail,ecommerce,